Known Issues¶
A collection on known issues and how to solve them.
ImportError: No Qt binding were found.¶
This error is raised tends to appear when first running connect from linux. This happens due to the missing libpng12 from the system libraries, as is required by the Qt png plugin shipped with ftrack-connect.
To solve¶
install it with the system installation tool e.g. (on centos7):
$ sudo yum install -y libpng12
Note
text
In case you are not allowed to install libraries or tools, please contact your system administrator.
No system tray located.¶
This error is likey to happen under linux with Gnome 3 as Desktop environment, as in this version system tray has been removed.
To solve¶
Install a Gnome 3 extension such as Top Icon Plus or use different desktop enviromnet such as Kde, Xfce, Mate or Cinnamon.